SOLUTION 1: Ensure that the Adobe Flash Player is up to date and turned on. Please verify the hard disk is available and try again.' When faculty/students click Install Add-in, they may receive the following error message, 'Couldn't write the application to the hard disk. When faculty/students try to share their screen, it prompts them to install the Adobe Connect add-in.
PROBLEM 2: When running the Adobe Connect Meeting it launches in the Chrome web browser. PROBLEM 1: When running the Adobe Connect Diagnostic test in the Chrome web browser, on step 4 it states the Adobe Connect Add-in needs to be installed.